Shipping FAQs for PrintStore.Mindcraftz.com
Effective Date: 14-1-2025
Below are answers to common shipping-related questions to help make your shopping experience seamless.
1. What are your shipping charges?
Shipping charges vary based on the destination, order size, and weight. The exact shipping cost will be calculated at checkout.
2. Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount. Please check the banner or promotions on our website for the current threshold.
3. What is the estimated delivery time?
Delivery times vary depending on the shipping location:
- Local Orders: 3-5 business days.
- National Orders: 5-10 business days.
- Remote Areas: Additional 2-3 business days may apply.
4. Do you ship internationally?
Currently, we ship within India only. We are working on expanding our services to international locations in the future.
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier’s website.
6. What happens if I am not available at the time of delivery?
If you are unavailable during the delivery attempt, the courier will either:
- Attempt re-delivery on the next business day.
- Leave a note with instructions on how to reschedule delivery.
7. Can I change my shipping address after placing an order?
Yes, you can request an address change before your order is shipped. Please contact our customer support at jijiratheesh@mindcraftz.com as soon as possible.
8. What if my order arrives damaged?
If your order is damaged during transit, contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund based on your preference.
9. Do you offer expedited shipping?
Yes, expedited shipping options are available for certain locations. Additional charges may apply. You can select expedited shipping during checkout if applicable.
10. How do I know if my location is serviceable?
We deliver to most pin codes across India. You can check if your location is serviceable by entering your pin code at checkout.
For any further questions, feel free to contact us:
Email: jijiratheesh@mindcraftz.com
Phone: 8310904269
Thank you for choosing PrintStore.Mindcraftz.com for your printing needs!